If you have an issue with your online order, please contact us and provide the following details within 60 days of receiving your order to ensure the issue can be effectively resolved:
If your issue involves a damaged order, ensure to document the damage clearly, including photographs of the damaged item(s) and packaging (if applicable).
Your full name
Your order number
A detailed description of the issue
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Images of item/s and/or packaging if applicable
For damaged items, include close-up photos clearly showing the damaged item(s) and packaging (if applicable)
